Over 20 years of knowledge, skills assisting customer contract while maintaining a database, respond to State regulatory policy, maintaining cross-agency communication.
06/01/2018- 06/13/2021 - DES-/ DEPARTMENT ECONÓMIC SECURITY
Daily contact with many Financial Instituctions, to recover mis-apply Arizona State funds.
06/13/2018 – Present with Career Strategies I (602) 955-5811
2390 E Camelback Rd #311, Phoenix, AZ 85016
Responding to prospective residents whether in person or phone. Touring the amenities, Assist resident with services request by phone or in-person about related maintenance and other apartment related issues.
Teach the online process to complete an application, inform on deposit and any applicable fees following Fair Housing guidelines. Greet visitors (residents, future residents and internal team members), Answer inquiries by phone and email, Schedule appointments, Collect application fees, deposits and rent, Prepare and submit application materials for approval, Prepare leasing documents, Records visitor traffic, leasing status and community complaints, Prepares move-in / move-out notices, inspections or procedures, Schedule appointments, Prepare leasing documents, Variety of web-based social media and ad sites for community promotion.
03/12/2014- 05/15/2017: AIRES (602) 995-3591
2140 W Greenway Rd, Suite 140, Phoenix, AZ 85023
Direct Support Professional; Maintain services record, providing person-centered services of the highest quality to children and adults with disabilities.
1/2012 - 10/2015: Teletech (26010.USA- Phoenix Bell 28) 1-(800)-835-3832
TeleTech Services Corp. 9197 S. Peoria St.
Englewood. CO 80112
Customer service incoming inbound inquiries for Contract Hyundai corp.
Vehicle owners promptly per established handling procedures. CCTV and Access control observes reports and enforcement regulations.
Education, Skills, office abilities and resources:
2021 - Herbalis Remedies Certificaded , the process of making remedies thru a selection of plants, Fruts, Veggies and Herb for the healing power of plant medicine.
2018 - Yardi, Rent Roll, OneSite, Rent Manager system, Bi-Lingual skills, knowledge of tax credit, safety issues, working knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR, Leasing and Fair Housing act of 1968 Title VIII.
2017- 2018- 2011- 2017 - State of Arizona DPS Level One Fingerprint Clearance Card
2011- Path of Hope Financial Training and foster youth advocate Volunteer
2011- 2017- State of Arizona Department of Public Safety
2009- Certified Credit Report agent with Consumer Data Industry Association,
2004- Continues education at Estrella Mountain Community college
1998- 2007 Continue Education Phoenix, AZ
1986-2012- License Security Guard
1978-1980- High School graduate General Education and member of DECA
1980-1982- General Education, Certificate in T.V Production/ Marketing
1983-1998- Miami Dade College/ Continue Education Miami, FL
1993- Insurance Certified, Caguas, PR
1997-2017 MS Windows, Word, Excel, Outlook, Power-point, and many web-based systems
Volunteer and Interest:
Foster youth advocacy, Civil Air Patrol (CAP), Community Emergency Response Team (CERT),
National Crime Prevention Council (NCPC), Getting Arizona Involved in Neighborhoods (G.A.I.N),
Volunteer Citizen Police Academy (CPA), Real Estate and Business Clubs,
Home Owner Association (HOA) Board member director, Toastmaster, Health and Fitness,
First aid certified CPR Adult, Infant/Child and Automated External Defibrillators (AED), and cycling.
My Phone Numbers
Phone: (602) 980-2690