Over 20 years of knowledge, skills assisting customer contract while maintaining a database, respond to State regulatory policy, maintaining cross-agency communication.
06/13/2018 – Present with Career Strategies I
2390 E Camelback Rd #311,
Phoenix, AZ 85016
Responding to prospective residents whether in person or phone.
Touring the amenities, Assist resident calls and in-person about related maintenance and other apartment related issues. Teach the online process to complete an application, inform on deposit and any applicable fees following Fair Housing guidelines.
Variety of web-based social media and ad sites for community promotion.
03/12/2014- 05/15/2017: AIRES
2140 W Greenway Rd, Suite 140,
Phoenix, AZ 85023
Direct Support Professional; Maintain services record, providing person-centered services of the highest quality to children and adults with disabilities.
1/2012 - 10/2015: Teletech (26010.USA- Phoenix Bell 28)
TeleTech Services Corp. 9197 S. Peoria St.
Englewood. CO 80112
Customer service incoming inbound inquiries for Contract Hyundai corp. Vehicle owners promptly per established handling procedures.
2010 – 2011: Allied Barton
10851 North Black Canyon Freeways, Suite 115
CCTV and Access control observes reports and enforcement regulations.
Education, Skills, office abilities and resources:
Today 2018 - Yardi, Rent Roll, OneSite, Leasing and Fair Housing act of 1968 Title VIII.
2017- 2018- 2011- 2017 - State of Arizona DPS Level One Fingerprint Clearance Card
2011- Path of Hope Financial Training and foster youth advocate Volunteer
2011- 2017- State of Arizona Department of Public Safety
2009- Certified Credit Report agent with Consumer Data Industry Association,
2004- Continues education at Estrella Mountain Community college
1998- 2007 Continue Education Phoenix, AZ
1986-2012- License Security Guard
1978-1980- High School graduate General Education and member of DECA
1980-1982- General Education, Certificate in T.V Production/ Marketing
1983-1998- Miami Dade College/ Continue Education Miami, FL
1993- Insurance Certified, Caguas, PR
1997-2017 MS Windows, Word, Excel, Outlook, Power-point, and many web-based systems
Volunteer and Interest:
Foster youth advocacy, Civil Air Patrol (CAP), Community Emergency Response Team (CERT),
National Crime Prevention Council (NCPC), Getting Arizona Involved in Neighborhoods (G.A.I.N),
Volunteer Citizen Police Academy (CPA), Real Estate and Business Clubs,
Home Owner Association (HOA) Board member director, Toastmaster, Health and Fitness,
First aid certified CPR Adult, Infant/Child and Automated External Defibrillators (AED), and cycling
P O Box 32183 Phoenix, AZ 85064
My Phone Numbers
Phone: (602) 980-2690